Track Your Orders

If you provided your email address during the order process, you will receive your tracking number and delivery confirmation via email. Once your order has been shipped, you may also request a UPS tracking number. You'll receive an e-mail notification within 48 hours of placing your request (see our Order Processing Time Policy above). If you place your order late in the day (EST) on a Friday, Saturday, or Sunday, though, it may take a little longer.

Shipping Costs

Costs for shipping are based on UPS pricing. Our site is integrated with UPS and checks shipping rates according to your specific order and shipping destination.

 This allows you to:

• Find accurate service and rate information from UPS

• Compare total shipping charges for different UPS service levels

• Save money by choosing the right shipping option that suits you

Shipping Options

We ship all orders via UPS. You may choose from Second Day Air, Next Day Air, or Ground Service when you finalize your order's shipping information.

We cannot ship to P.O. Boxes.

Canada, Alaska and Hawaii Customers: In order to alleviate some of your shipping cost, we will ship your orders via United States Postal Service. Place your order online as usual. Your credit card will not be charged. We will email you back your new total with USPS shipping.

Items Damaged in Shipping

If your shipment appears to be damaged upon arrival to you, DO NOT ACCEPT the shipment. If, after opening your shipment, you find that you have received damaged or defective merchandise, please Contact Us within 5 days of receipt of delivery for a Return Authorization Number.

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