Track Your Orders
If you provided your email address during the order
process, you will receive your tracking number and delivery
confirmation via email. Once your order has been shipped, you may
also request a UPS tracking number. You'll receive an e-mail notification within 48 hours of placing your request (see our Order Processing Time Policy above). If you place your order late in the day (EST) on a Friday, Saturday, or Sunday, though, it may take a little longer.
Shipping Costs
Costs for shipping are based on UPS pricing. Our site is
integrated with UPS and checks shipping rates according to your specific order and shipping destination.
This allows you to:
-
Find accurate service and rate information from UPS
-
Compare total shipping charges for different UPS service levels
-
Save money by
choosing the right shipping option that suits you
Shipping Options
We ship all orders via UPS. You may choose from Second Day Air, Next Day Air, or Ground Service when you finalize your order's shipping information.
We cannot ship to P.O. Boxes.
Customers in Alaska and Hawaii may email orders and
request they be shipped USPS.
Items Damaged in Shipping
If your shipment appears to be damaged upon arrival to you,
DO NOT ACCEPT the shipment. If, after opening your shipment, you find that you have received damaged or defective merchandise, please e-mail us at
service@biokleen.com within 5 days of receipt of delivery for a Return Authorization Number.
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Biodegradable BioKleen Cleaners
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